Terms of service

Privacy Policy

Last Updated: [04/08/2025]

At Tea King, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, address, phone number, email, and payment information.

  • Order Information: Details related to your purchases and preferences.

  • Device and Usage Information: IP address, browser type, time zone, and website interactions.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your purchases

  • Respond to inquiries or customer support requests

  • Improve our website functionality and user experience

  • Send promotional content (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal data. Your information is only shared with third-party service providers essential for operating our business (e.g., payment gateways, shipping providers, marketing platforms). All partners are obligated to maintain the confidentiality and security of your data.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences

  • Analyze website traffic and performance

  • Improve the browsing experience

You can control or disable cookies through your browser settings.

5. Your Rights

As a customer, you have the right to:

  • Access and update your personal information

  • Request the deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us at bentonsau@gmail.com.

6. Data Security

We implement secure protocols and encryption to protect your information. While we take all reasonable precautions, no online platform is completely secure.

7. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date.

Terms of Service

Last Updated: [04/08/2025]

Welcome to Tea King. By accessing or using our website, you agree to be bound by the following terms and conditions.

1. General Conditions

By using our services, you agree to comply with all applicable laws and regulations. If you do not agree with these terms, please do not use our website.

2. Products and Services

We reserve the right to modify or discontinue any product at any time without prior notice. Prices are subject to change, and we reserve the right to refuse or cancel orders at our sole discretion.

3. Payment and Billing

All prices are in Canadian Dollars (CAD) and are subject to applicable taxes. Orders must be paid in full before they are processed and shipped.

4. Shipping and Delivery

Orders are shipped based on your selected shipping method. For more details, please refer to our Shipping Policy. We are not responsible for delays or issues caused by shipping carriers or incorrect addresses.

5. Returns and Refunds

Please refer to our Returns Policy for complete information on refunds and exchanges.

6. User Conduct

You agree not to:

  • Use our site for any illegal or unauthorized purpose

  • Attempt to gain unauthorized access to our servers or interfere with our operations

  • Copy or reproduce any content without prior written consent

7. Intellectual Property

All website content, including images, text, branding, and product information, is the intellectual property of Tea King and may not be used or reproduced without permission.

8. Limitation of Liability

Tea King is not liable for any damages or losses arising from the use of this website or from the consumption of our products outside recommended use.

9. Governing Law

These terms are governed by the laws of the Province of British Columbia, Canada.

10. Contact Us

If you have any questions about this Privacy Policy or Terms of Service, please contact us at:

Tea King Trading Ltd.
Address: #110-11181 Voyageur Way, Richmond, BC
Phone: 778-788-1233
Email: teakingtrading@gmail.com